Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-crm-systems-for-real-estate-agents.livebursts.com (hereafter referred to as “AI CRM Systems for Real Estate Agents,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), and its Colorado, Utah, Connecticut, Virginia, South Africa, and other state counterparts.

Scope

This policy applies to all aspects of our online presence, including our website, mobile applications, online services, and products offered through these platforms. Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site, as they have their own privacy policies governing data collection and use.

Processing Activities

This policy guides how we handle your personal information when:

  • You utilize our applications and services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • You engage with our communications, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your registration and account creation, such as usernames, email addresses, and passwords.
  • Payment Information: Transaction details, billing information, and payment history for processing purchases or services.
  • Financial Information: Data about your financial status, creditworthiness, or investment preferences.
  • Purchase Information: Records of products or services you have purchased from us, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Your geographical location information when using our location-based services.
  • Feedback: Comments, suggestions, or reviews you provide to enhance our products and services.
  • Social Media Information: Personal details shared when interacting with our social media accounts.
  • Product Information: Data about the products or services you show interest in or purchase from us.

We collect this information through direct user input, interactions with our platform, and automated technologies used to enhance your experience. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

We employ cookies (small text files stored on your device) for several purposes:

  • Strictly Necessary: These cookies enable core functionalities like logging into your account and using our shopping cart.
  • Preference: They remember your preferences, such as language settings or display options.
  • Analytics: Cookies track your interaction with our websites to provide insights for improving user experience.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize your data.

Security Measures

To protect your personal information, we have implemented robust security measures:

  • Encryption: We use encryption protocols to secure data in transit and at rest.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with our security standards to process sensitive data on our behalf.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your information
  • Rectification or erasure of inaccurate data
  • Restriction on processing
  • Right to portability (transferring data)
  • Objection to the processing of your data
  • Non-discrimination for exercising your privacy rights
  • Filing appeals or complaints with our privacy team
  • Withdrawing consent

To exercise these rights, please contact our dedicated privacy team through the channels provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be published on our website with an updated effective date.

Contact Information

For any questions, requests for unsubscribe, or data-related inquiries, please reach out to us: